Cancellation conditions for direct bookings by email/phone.

To confirm the booking we ask for a deposit of 20% of the total amount to be paid by bank transfer, postal order or credit card.
Cancellations of bookings are only accepted if notified in writing by fax or email and under the following conditions:

• for cancellations received 30 days or more before the date of arrival, the deposit is returned;
• for cancellations received 29 to 7 days prior to the arrival date, the deposit is not refunded but can be used for another stay within the seasonal closure of the hotel;
• for cancellations received 6 days or less before the arrival date, the deposit is not returned and cannot be used for another stay;

In case of an unexpected lockdown, we will keep the deposit for next year.

It is possible to insure the deposit or the entire stay at this address:

https://bit.ly/2NosqXr

Arrival

Rooms and related services, like parking and a place on the beach, are available from 12 a.m. on the day of arrival until 10 a.m. on the day of departure.

Of course we will do our best to let you in earlier if the room is ready.

Departure

Rooms and related services, like parking and a place on the beach, are available from 12 a.m. on the day of arrival until 10 a.m. on the day of departure.
We kindly ask you to settle the bill the day before departure.

When checking out, remember to pick up:

• identity documents
• car keys

and to deliver:

• car keys
• safe keys
• drink card

We kindly ask you to vacate the parking space on the morning of your departure. Customers who come after you will thank you.

Early Departures

In the event of an early departure or late arrival with respect to the booking date (due to causes beyond the hotel’s control such as, for example, unfavourable weather conditions), the Management reserves the right to charge the amount of the unused stay to the bed and breakfast rate.

Payments

Please note that the maximum limit for cash payments for the year 2023 is € 5,000.00.
The rest can be paid by debit or credit card (Visa or Mastercard).

Cheques are not accepted!

Mealtimes

• Breakfast: 07:30 – 09:30
• Lunch: 12:00- 13:00
• Dinner: 19:00- 20:00

Pool

The pool is open from 09:00 to 13:30 and from 15:30 to 18:00. Please do not bring room towels either to the pool or to the beach, and respect the quiet time between 1.30 p.m. and 3.30 p.m. to allow those who wish to do so to rest quietly.

To hire pool loungers (for a fee), please contact the reception.

We provide towels for the pool. They are free of charge, but we ask for a deposit which will be returned when the towels are returned.

Beach

We guarantee a place on the beach (one parasol with 2 sunbeds) per room from the 4th row. The first three rows are chargeable.

Prices are per day and include a sun umbrella and 2 sunbeds on the beach.

Please contact the Reception for the allocation of a place on the beach.

For your safety, please pay attention to the colours of the flags on the beach.

• Blue flag: ‘normal’; there are two lifeguards on duty; no danger.
• Yellow flag: ‘half service’; only one lifeguard is on duty, swimming is still possible.
• Red flag: ‘dangerous’; no swimming (high waves, rough sea…).

Wifi

Free Internet access is available throughout the facility and in the swimming pool.

Ask for the password at Reception.

Dogs

These little friends of ours are always welcome but for hygienic reasons please do not bring them into the common areas (restaurant, swimming pool…)

For more information, please consult the municipal regulations.

Bicycles

We are happy to provide our bicycles from 08:00 to 22:30. You can contact Reception for the handover of the keys.

You will be asked for a deposit, which will be returned when you return the keys.

Park

At the reception, we will be happy to help you find a car park that suits your needs. We also ask each guest to provide the room number in the car and to leave the room key at Reception.

Thank you for your cooperation.

Hospitality in a hotel for minors

The Ministry of the Interior has formally communicated the procedures to be followed by hoteliers when hospitality is requested by a minor unaccompanied by parents.

In this respect, the Ministry recognises and analyses several cases:

• Unaccompanied minor
  an unaccompanied minor, even if in possession of an identification document, cannot be accommodated.
• Minor accompanied by a person of full age other than parents
  In this case, the person of age must obtain the consent of the minor’s parents and follow the practice as if the minor were part of a family unit.

Download form
Attention: with particular reference to the second case (i.e. minor with an adult other than the parents), the parents’ consent to stay must be given to the adult, not to the minor child.

We kindly ask you to download this form, fill it in and return it to us signed, enclosing a copy of both parents’ identity cards.

Form