Cancellation policy for direct reservations by phone/email.
For a definitive confirmation of your reservation we kindly ask you to send us a down payment of the 20% of the total amount by bank transfer or credit card.
Cancellations are valid only if communicated by fax or e-mail at the following terms:
- up to 30 days before your arrival date, we refund you the deposit you paid;
- From 29 up to 7 days before your arrival date, we do not refund you the deposit, but you can use it for another stay in the same summer season;
- From 6 or less days before the arrival, the deposit will not be refund and can’t be used for other stays.
In the event of a new lockdown, we will keep the deposit for the next year.
You can insure your depoist or the whole stay at this link (only for Italians):